Magyar Nemzeti Bank

" The primary objective of the MNB shall be to achieve and maintain price stability. Without prejudice to its primary objective, the MNB shall support the maintenance of the stability of the financial intermediary system, the enhancement of its resilience, its sustainable contribution to economic growth; furthermore, the MNB shall support the economic policy of the government using the instruments at its disposal. "

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Decrees

Decree No. 11/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provisions on complaint handling of investment fund managers
Decree No. 10/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provision on complaint handling of investment firms and commodity dealers
Decree No. 9/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provision on complaint handling of insurance companies and independent insurance intermediaries
Decree No. 8/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provision on complaint handling of occupational pension providers
Decree No. 7/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provision on the complaint handling of private pension funds
Decree No. 6/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provision on complaint handling of voluntary mutual insurance funds
Decree No. 5/2012 (IX. 11.) of the President of the Hungarian Financial Supervisory Authority on the provisions on complaint handling of financial institutions, payment institutions and electronic money institutions

Attached contents

Articles

Act LX of 2003 on Insurance Institutions and the Insurance Business (rules on complaint handling)

Downloadables

Data reporting on complaints (146KB)

Data reporting on complaints (166KB)

Customer service

Complaints